Best and Worst

Best Thing of Today
A day of comfortable agreeableness between HL and me

Worst Thing of Today
A ridiculous phone call with Telstra trying to arrange a new phone outlet in our study – voice recognition customer service gone horribly wrong. And after some minutes trying to get through to the right sub-menu (“Did you mean ‘billing services’?”   “NO! I said, ‘add additional phone outlet’…good grief…”) the lovely recorded voice on the other end of the phone told me that they would love to be able to help me, but, actually, they were closed at the moment, please try during our business hours. Ridiculous…


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